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Archicad 18 - installation and run error

August 4, 2015, 5:07 am
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Author:laszlonagy
Posted: Tue Aug 04, 2015 1:07 pm (GMT+1)


I will bring this issue to the attention of the guys at Graphisoft.
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Laszlo Nagy, Moderator, Site Admin
ASUS G73SW, i7-2630QM 16 GB RAM
17.3" (1920x1080), NVidia GTX 460M 1.5 GB RAM
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AC13-AC18 (64-bit, latest build)
Loving ArchiCAD since 1995
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AC19 installation error

August 4, 2015, 7:54 pm
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Author:KeesW
Posted: Wed Aug 05, 2015 3:54 am (GMT+1)


I've installed AC19 on three of our computers. At the completion of each installation, AC19 has come up with the following error message:

'During installation one or more files could not be accessed'

It does not seem to affect the operation of AC19 (for the brief moments I've tried it) but it must mean something. Anybody else out there get this message?
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Cornelis (Kees) Wegman
cornelis wegman architects
Desktop: Archicad 16, 17, 18 Win7 64, Core i7 , 12 GB RAM, NVidia GTX560 Ti, 2x1.5TB HD Array
Laptop: Archicad 16, 17, 18 Win7 64 Core i7, 8GB RAM, 2GB NVidia GT 540M
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18 or 19 ?

August 6, 2015, 6:09 am
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Author:NeckoFromSarajevo
Posted: Thu Aug 06, 2015 2:09 pm (GMT+1)


If you ask me i would say archicad 19 is performance update and you can live with AC18 without any problems...If you have modeling problems in AC18 you will have them in AC19 too, so don't worry, workflow is the same !
Other architects who works in AC19 will not be able to do anything you can't do in AC18.

Get yourself AC18 and SSD...especially because AC18 is more polished then AC19 (bugs)

Wink
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MSI P35 Platinum
9800 GTX 512 MB
Core2Duo E8200 - 2.66/1333/6MB
4x1 MB Kingston
AC12 INT 2523
archicad - program with 2 much workarounds
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Archicad 18 - installation and run error

August 7, 2015, 2:46 am
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Author:KatalinBorszeki
Posted: Fri Aug 07, 2015 10:46 am (GMT+1)


Thanks for notifying us. We are investigating this issue.
Until then, we recommend to download the Media Feature Pack for the N and KN versions of Windows 10 prior installing ARCHICAD, as Guibuu mentioned in a previous post.
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Katalin Borszeki
Implementation Specialist
GRAPHISOFT

http://helpcenter.graphisoft.com - the ArchiCAD knowledge base
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Installed Update 6000, but need 5100

August 10, 2015, 2:48 am
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Author:MC_Dongen
Posted: Mon Aug 10, 2015 10:48 am (GMT+1)


So I just started using Archicad today and made the mistake of instantly updating to version 6000, while the BIM-server where I work still runs on 5100.
Is it possible to downgrade back to 5100? I already tried downloading the 5100 update. But when trying to install it, it says that the system already uses a higher version and does not allow me to continue the installation.

My last resort would be reinstalling the whole program, but I hope there would be a less time-consuming solution to my problem.
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Installed Update 6000, but need 5100

August 10, 2015, 2:51 am
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Author:Barry Kelly
Posted: Mon Aug 10, 2015 10:51 am (GMT+1)


Unfortunately you can't uninstall a hotfix.
So it is either reinstall Archicad or update the BIM server and all other users.

Barry.
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Versions 6.5 to 18 (build 3006)
Dell Precision T3600 - Xeon ES-1620 0 at 3.6Ghz, 16GB ram, ATI FirePro W7000 (4GB), Windows 7 (64 bit)
Dell Precision M6800 - i7 4700MQ @ 2.40GHz, 16GB RAM, AMD FirePro M6100 (2GB), Windows 7 64bit
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Installed Update 6000, but need 5100

August 10, 2015, 3:00 am
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Author:MC_Dongen
Posted: Mon Aug 10, 2015 11:00 am (GMT+1)


Thanks for the quick responds.
The BIM server has to be updated by a third party group, because they control the server. So it seems that the only option I personally can do, would be to reinstall the program.
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AC19 installation error

August 10, 2015, 3:20 am
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Author:KatalinBorszeki
Posted: Mon Aug 10, 2015 11:20 am (GMT+1)


Hi KeesW,
this message usually pertains to a scenario where there is a problem with perissions. Are you running the installer as an admin? If not, please try to run it with administrator privileges! Thanks, k
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Katalin Borszeki
Implementation Specialist
GRAPHISOFT

http://helpcenter.graphisoft.com - the ArchiCAD knowledge base
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Windows 10 compatibility with AC16 and above

August 10, 2015, 3:48 am
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Author:Arcadia
Posted: Mon Aug 10, 2015 11:48 am (GMT+1)


I've just set up a brand new workstation with windows 10 and am running both V18 and V17. The biggest problem I had was getting the Wibu key to work till I discovered that there was a new driver on WIBU's website to suit windows 10 then everything went sweet.

I have a small frustration that the info box has a small delay in scrolling across after I select a new type of element but this is something I have had before in windows 7 so I don't know if its W10 related. I'm looking forward to trying out V19 soon.

Windows 10 is an excellent OS - it is what windows 8 should have been (I stuck with W7 until now).

Your mileage may vary but so far I'm good with Windows 10 but I have my old workstation over in a corner of my office to fall back on just in case:)
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V12-V17, PC, Core i7 3930K (water cooled), 32g RAM, Quadro K4000, Intel SSD x2, Win 7 64b
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AC19 installation error

August 10, 2015, 5:13 pm
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Author:KeesW
Posted: Tue Aug 11, 2015 1:13 am (GMT+1)


Thank you Katelin. I've run them all in the normal fashion and since I am the owner of the computers, I assumed that I had administer's rights. What files are likely to be missing and will it make a difference?
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Cornelis (Kees) Wegman
cornelis wegman architects
Desktop: Archicad 16, 17, 18 Win7 64, Core i7 , 12 GB RAM, NVidia GTX560 Ti, 2x1.5TB HD Array
Laptop: Archicad 16, 17, 18 Win7 64 Core i7, 8GB RAM, 2GB NVidia GT 540M
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18 or 19 ?

August 11, 2015, 12:57 am
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Author:shute
Posted: Tue Aug 11, 2015 8:57 am (GMT+1)


Thanks guys for the advice. Much appreciated.
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iMac i7 16G / MBP 13" 2.9 i7 8G / Mac mini's - OS X 10.8 - AC 11/12/13/15 [Australia]
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AC19 installation error

August 11, 2015, 2:20 am
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Author:shtarkel
Posted: Tue Aug 11, 2015 10:20 am (GMT+1)


Make reinstall with clicking on Run as Admin Smile
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ArchiCAD 18
on a six-core i-7 3930K,
16 GB RAM,
SSD and quadro 600.
LCD Dell u3011 2560x1600 pixels.
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AC19 installation error

August 11, 2015, 4:03 am
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Author:KatalinBorszeki
Posted: Tue Aug 11, 2015 12:03 pm (GMT+1)


If your permissions are in order, please try to download the installer file again. It might have gotten damaged. Tx
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Katalin Borszeki
Implementation Specialist
GRAPHISOFT

http://helpcenter.graphisoft.com - the ArchiCAD knowledge base
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AC19 installation error

August 11, 2015, 9:45 am
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Author:Gorazd
Posted: Tue Aug 11, 2015 5:45 pm (GMT+1)


I also encountered similar problem on one machine, but the message is :
ArchiCAD 19 installer has detected that your operating system is not supported
System is ofcourse more than capable, and there is AC18 running just fine. I have also upgraded my win8.1 to win10, hoping that it would make a difference, but no such luck. Anybody have any suggestions?
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Gorazd Rajh
AC 19, i7 3,6 Ghz, 16 GB RAM, nvidia GTX 970, Win 8.1
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AC19 installation error

August 12, 2015, 1:57 am
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Author:KatalinBorszeki
Posted: Wed Aug 12, 2015 9:57 am (GMT+1)


Hi, please check this article, although this is for AC18, there are some similar troubleshooting issues.
http://helpcenter.graphisoft.com/?p=41383
Also, see if under HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\Current Version the number is above 6.3. For win 8.1 the number was 6.3 and it has to be above that number! Tx
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Katalin Borszeki
Implementation Specialist
GRAPHISOFT

http://helpcenter.graphisoft.com - the ArchiCAD knowledge base
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Windows 10 compatibility with AC16 and above

August 12, 2015, 4:23 pm
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Author:KeesW
Posted: Thu Aug 13, 2015 12:23 am (GMT+1)


arcadia
Judging by the specifications of your computer you are obviously a gear freak! many years ago we had speed tests where users could test and compare their Archicad's performance against a common set of criteria. i had, for a brief period, the fastest computer that was tested. We should have something similar now. Not that it really matters - I suspect that your computer is far more powerful than you ever need but there was a slight glow of satisfaction in having the fastest.

Any suggestions out there?
_________________
Cornelis (Kees) Wegman
cornelis wegman architects
Desktop: Archicad 16, 17, 18, 19 Win7 64, Core i7 , 12 GB RAM, NVidia GTX560 Ti, 2x1.5TB HD Array
Laptop: Archicad 16, 17, 18, 19 Win7 64 Core i7, 8GB RAM, 2GB NVidia GT 540M
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Windows 10 compatibility with AC16 and above

August 12, 2015, 4:35 pm
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Author:Arcadia
Posted: Thu Aug 13, 2015 12:35 am (GMT+1)


KeesW wrote:
arcadia
Judging by the specifications of your computer you are obviously a gear freak! many years ago we had speed tests where users could test and compare their Archicad's performance against a common set of criteria. i had, for a brief period, the fastest computer that was tested. We should have something similar now. Not that it really matters - I suspect that your computer is far more powerful than you ever need but there was a slight glow of satisfaction in having the fastest.

Any suggestions out there?


Actually my profile was showing my 3 1/2 year old computer that I just retired:) I've updated the profile to my new system though its not so different except that I now have faster overclocked CPU and MUCH better, larger and faster SSD's and better quality smaller case. If you want good SSD's now the way to go is the samsung pro line. Yes I like good gear and the system is maybe more than is required for archicad but I work with large photographic files as well in my hobby. I went for a system from IC3D which is aligned to the Graphisoft distributor here in Australia who make systems designed to run Archicad and other CAD software.
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V12-V19, PC, Core i7 4.5GHz (water cooled), 32g DDR4 2133 RAM, Quadro K2200, Samsung SSD x2, Win 10 64b
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Windows 10 compatibility with AC16 and above

August 13, 2015, 7:58 pm
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Author:KeesW
Posted: Fri Aug 14, 2015 3:58 am (GMT+1)


Thanks Arcadia.

Wouldn't be interesting to again have a project sample that can be use to test, and compare, really fast Archicad computers? When ours was the fastest, it was twice as fast as the much touted Mac Pro. The new Mac Pro is 12 core and humongously expensive. I wonder how it goes.......?
_________________
Cornelis (Kees) Wegman
cornelis wegman architects
Desktop: Archicad 16, 17, 18, 19 Win7 64, Core i7 , 12 GB RAM, NVidia GTX560 Ti, 2x1.5TB HD Array
Laptop: Archicad 16, 17, 18, 19 Win7 64 Core i7, 8GB RAM, 2GB NVidia GT 540M
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Firefox crashes when launched from ArchiCad

August 14, 2015, 12:20 am
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Author:Ian Esplin
Posted: Fri Aug 14, 2015 8:20 am (GMT+1)


My default browser Firefox has started crashing every time I select an item from the Help menu. If I change the default to IE it works OK but I'd ratehr stay with Firefox. I tried resetting but there was no change. Any suggestions?
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ArchiCad 18,19 (Australian) Win 8.1 Pro/i7-3720QM@ 2.6GHZ/32 GB RAM - Intel HD Graphics 4000 + NVidia Quadro K2000M, Driver 311.35
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User interface in Mac different than Windows

August 14, 2015, 8:43 am
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Author:Dave Brach
Posted: Fri Aug 14, 2015 4:43 pm (GMT+1)


I have been using Archicad in Windows for 5 years. I just switched to Mac. I am surprised and annoyed that the Navigataor, Toolbars, Infobox, Toolbox, Palettes, and the windows themselves do not "dock" to each other. They are just floating around the screen. Surely I am missing something?
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Dave Brach/architect
www.brachdesign.com
AC18
MacBook Pro OS X Yosemite 10.10.4
2.2 GHz intel core i7
16 GB RAM
Intel iris pro 1536 MB
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